Managing Stock Requests in OMS

Stock requests are an essential part of inventory management that allow teams to request stock movement between warehouses or delivery centers. Whether you’re restocking a low-inventory location or preparing for an upcoming sales event, the Stock Request feature in BetterCommerce OMS helps you plan and fulfill internal stock needs with efficiency and visibility.

What Is a Stock Request?

A stock request is a formal request raised by a delivery center or warehouse to move inventory from another location. It typically involves:

• Identifying a product shortage
• Requesting a specific quantity
• Getting internal approval
• Converting the request into a stock transfer
• Fulfilling and receiving the requested stock

How to Create and Manage Stock Requests in OMS

1. Click "Inventory"
   Go to the Inventory section from the main menu to begin creating a stock request.

2. Click "Stock Request"
   Open the Stock Request section to view or create a new request.

3. Click "Stock Request"
   Navigate into the stock request form to begin entering the required details.

4. Click "Select Delivery Center..."
   Choose the delivery center where stock is needed.

5. Click "Submit"
   Click Submit to proceed to the next step in creating the request.

6. Click "Search products"
   Use the product search bar to find the item you want to request. Select the specific product to include in the stock request.

7. Click to "Enter Quantity"
   Click the quantity field to enter how many units are required.

8. Click "Add"
   Click Add to include the product in the stock request.

9. Click "Submit Request"
   Submit the request for review or approval.

10. Click "Approve"
    If you have permission, approve the stock request directly.

11. Click "Select Delivery Center..."
    Choose the destination delivery center for fulfilling the request.

12. Approve the Request
    If you have the required permissions, you can approve the request and optionally initiate a stock transfer at the same time.

13. Auto-Create Stock Transfer
    Approved requests can be directly converted into a Stock Transfer transaction.

14. Receive the Stock
    Once the transfer is complete and items have arrived, update the status to Received to finalize the request.

Benefits of Using Stock Requests in OMS

• Keeps inventory levels balanced across locations
• Reduces manual coordination via email or spreadsheets
• Links request directly with transfer and receiving
• Provides full audit trail of who requested, approved, and fulfilled the stock
• Improves internal planning and fulfillment workflows

Use Cases

• Replenishing fast-selling SKUs at specific stores
• Redistributing overstocked inventory
• Preparing for a flash sale or promotional event
• Managing new store openings with planned stock allocation

Summary

The Stock Request feature in BetterCommerce OMS makes internal stock movement streamlined, accountable, and efficient. It provides structure to a critical operation that, when managed well, ensures product availability and smooth business operations across all your locations.

Keep every warehouse in sync — manage internal inventory needs with Stock Requests in OMS.